Information Privacy Policy

Client Confidentiality Statement

At TLH Nonprofit Organization, we are committed to protecting the privacy, dignity, and personal information of every individual we serve.

Confidentiality Commitment

We respect the trust you place in us. All personal, financial, and identifying information shared with TLH Nonprofit Organization—whether in person, over the phone, through email, or by text—is kept strictly confidential. This includes, but is not limited to:

• Name and contact information 
• Criminal justice history  
• Housing, employment, or financial details 
• Case notes or program-related communications 
• Any written, verbal, or digital correspondence
   

How We Use Your Information

Your information is used only for the purpose of providing services, support, and referrals through TLH. We do not share your information with anyone without your written permission, except when required by law (such as to prevent harm or comply with a court order).

Your Right to Privacy

You have the right to:

• Know what information we collect and how it is use.
• Request a copy of your client file 
• Request corrections to your information 
• Withdraw your consent at any time (except in cases where disclosure is legally required)
   

Our Staff and Volunteers

All TLH staff, volunteers, and board members are required to sign a confidentiality agreement and are trained to uphold the highest standards of privacy and professional conduct.

Questions or Concerns?

If you have questions about your confidentiality rights or would like more information, please contact us:

TLH Nonprofit Organization

Email: Tlharrigan44.nonprofitorg@gmail.com

Phone: 508-202-4334

Website: www.tlharrigannonprofitorg.com

SMS Privacy Policy

Effective Date: 6/4/2024

TLH Nonprofit Organization (“TLH,” “we,” “our,” or “us”) values your privacy. This SMS Privacy Policy explains how we handle the information you share with us when you receive text (SMS) messages from us.

1. What We Collect

When you sign up to receive text messages from TLH, we may collect:

• Your name 
• Your mobile phone number
• Communication preferences  
• Any content you send via text

We do not collect or store sensitive personal information (like Social Security numbers or financial data) through SMS.

2. How We Use Your Information

Your mobile number and text communications are used only to:

• Send appointment reminders 
• Provide service updates or confirmations
• Share emergency notifications 
• Follow up on requests for support or services
• Send check-ins or encouragement messages

We do not share, sell, or rent your mobile number or SMS data to third parties for marketing purposes.

3. Consent to Receive SMS Messages

By providing your phone number and opting in, you agree to receive text messages from TLH. Standard message and data rates may apply depending on your mobile provider.

4. How to Opt Out

You can opt out of text messages at any time by replying “STOP” to any TLH text. You may also request removal from our SMS list by contacting us at:

Email: Tlharrigan44.nonprofitorg@gmail.com

Phone: (508)202-4334

5. Security of Your Information

We take reasonable steps to protect your information, but please note that text messaging is not a fully secure form of communication. We recommend avoiding sending sensitive or confidential details via SMS.

6. Updates to This Policy

This SMS Privacy Policy may be updated at any time. Updated versions will be posted on our website at:

www.tlharrigannonprofitorg.com/privacy-policy

7. Contact Us

If you have any questions or concerns about this policy, please contact us:

TLH Nonprofit Organization

Email: Tlharrigan44.nonprofitorg@gmail.com

Phone: 508-202-4334

Website: www.tlharrigannonprofitorg.com